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CRM and sales
How to improve customer satisfaction 8 proven strategies for revenue teams
CRM and sales

How to improve customer satisfaction: 8 proven strategies for revenue teams

Customer satisfaction is your most powerful revenue driver. When customers feel valued and supported, they renew contracts, expand purchases, and refer new business,...

Chaviva Gordon-Bennett | 18 min read

CRM and sales
CRM and sales

B2B demand generation strategies: 9 proven tactics for real pipeline

Your sales team hits their numbers and marketing generates leads, but the pipeline tells a different story: Leads stall, deals drag through discovery, and forecasts feel...

Chaviva Gordon-Bennett | 21 min read

CRM and sales
CRM and sales

Why should I invest in a premium CRM? Business case, pricing, and ROI

Your sales team closed 73% of their forecasted deals last quarter, but those missed opportunities represent real revenue walking out the door. The problem isn’t...

Chaviva Gordon-Bennett | 11 min read

CRM and sales
CRM and sales

How to build customer loyalty: 7 data-driven strategies for revenue teams

Your sales team closed a great quarter, and now it’s time to turn those wins into lasting partnerships. When you build loyalty strategically, you’ll see...

Chaviva Gordon-Bennett | 18 min read

CRM and sales
CRM and sales

B2B sales tips: 9 proven ways to increase deal sizes in 2026

Imagine closing a $200K deal in half the time it typically takes to close $50K — for a company with a similar profile. The difference? A strategic approach that...

Chaviva Gordon-Bennett | 18 min read

Project management
Project management

Free spreadsheet templates for any workflow: 2026 guide

A budget tracker that actually works. A project timeline that keeps everyone aligned. An inventory spreadsheet that finally makes sense of the supply chain. Then someone...

Sean O'Connor | 17 min read

Project management
Project management

15 top Miro alternatives for visual collaboration in 2026

The brainstorm was brilliant, sticky notes covered the canvas, ideas connected in unexpected ways, and the team left energized. Then Monday arrived, and someone had to...

Sean O'Connor | 21 min read

Project management
Project management

15 best free workflow software solutions for growing teams: 2026 guide

Teams manage work through numerous processes. Approvals are routed through email, requests are tracked in spreadsheets, and handoffs occur via chat, when they occur at...

Sean O'Connor | 23 min read

Project management
Project management

14 best time management apps for 2026

While teams routinely log hours, the actual trajectory of that time and its specific contribution to the bottom line, frequently remains obscured. In high-velocity...

Sean O'Connor | 23 min read

Project management
Project management

15 best brainstorming software in 2026

Your team just wrapped a brainstorming session. The whiteboard is covered in sticky notes, the energy is high, and everyone agrees you’ve landed on something...

Sean O'Connor | 30 min read

Marketing
Marketing

15 marketing tools for small business in 2026

Your marketing stack comprises twelve platforms, three spreadsheets for tracking campaign performance, and a Slack channel where team members regularly inquire about...

Sean O'Connor | 28 min read

CRM and sales
CRM and sales

7 elevator pitch template examples for high-performing sales teams

You have 30 seconds to convince a potential customer that your solution is worth their time. Many sales reps miss their opportunity by sounding scripted or rambling, but...

Chaviva Gordon-Bennett | 24 min read

CRM and sales
CRM and sales

What is consumer insight marketing? A practical guide for revenue teams

Your sales team is overloaded with consumer data — website visits, email opens, demo requests, pricing page views — but still guesses which prospects to call first....

Chaviva Gordon-Bennett | 19 min read

CRM and sales
Sales project managementessentials to streamline your sales process
CRM and sales

Sales project management:essentials to streamline your sales process

Sales teams often struggle to predict which deals will actually close. One enterprise opportunity may be described as “90% likely to close this quarter,” while...

Sean O'Connor | 16 min read

Service management
Service management

Simple ticketing systems: 12 best options for 2026

For years, ticketing systems were seen as rigid, complex tools built exclusively for IT departments. But as organizations grow, every team from HR to marketing faces a...

Sean O'Connor | 27 min read

Service management
10 best Help Scout alternatives for growing service teams in 2026
Service management

10 best Help Scout alternatives for growing service teams in 2026

The platform that got your service team off the ground often becomes the first major roadblock to scaling. As your ticket volume grows and workflows begin crossing...

Sean O'Connor | 19 min read

Service management
Spiceworks alternatives 12 best help desk software compared 2026
Service management

Spiceworks alternatives: 12 best help desk software compared (2026)

Artificial intelligence transforms service operations by routing tickets instantly to the right expert, analyzing sentiment in real-time, and suggesting solutions before...

Sean O'Connor | 24 min read

Service management
15 best Front alternatives for IT and customer support in 2026
Service management

15 best Front alternatives for IT and customer support in 2026

Shared inboxes were a huge step forward for organizing team emails, giving everyone a central place to manage conversations. But as teams grow, simple questions often...

Sean O'Connor | 27 min read

CRM and sales
CRM and sales

Customer orientation for sales teams: 6 proven strategies that actually work

Your sales team hit quota last quarter, but deals dragged on longer than expected and a few “sure things” went silent before signing. The real issue...

Chaviva Gordon-Bennett | 17 min read

CRM and sales
CRM and sales

Sales growth strategies: deliver measurable results this quarter

Many sales teams struggle to hit quota despite significant effort. Reps often spend more time on manual data entry and chasing low-quality leads than on advancing deals,...

Sean O'Connor | 13 min read

CRM and sales
Customer behavior analysis strategies to increase sales in 2026
CRM and sales

Customer behavior analysis: strategies to increase sales in 2026

Sales teams today face a growing challenge: balancing growth with efficiency in increasingly complex pipelines. Multiple stakeholders, fragmented data sources, and...

Sean O'Connor | 15 min read

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