5 essential collaboration tools for dev teams
Great collaboration tools are invaluable. Here are our favorites for dev teams.
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Sales methodology: How to deliver better sales results
With the right sales methodology, you can generate ROI, set best practices, and improve sales performance.
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What is work management – an introduction
Effective work management is an orchestra that brings vital processes, projects, tasks, and resources together in perfect harmony. The best way to synchronize all the essential elements of your business is to use an effective work management system to keep everyone communicating, organized, and on...
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Best project management software for 2023
Are scattered searches for project management software reviews leaving you frustrated? Maybe you’ve narrowed the search by price or features but you aren’t...
What is a Gantt chart?
We’ve pulled together this “Complete Guide to Gantt charts.” In it, you’ll find everything you need to know about what a Gantt chart is, how they work,...
Wrike vs. Asana: which is best for your 2023 team?
As two of the most popular project management software solutions on the market, Wrike and Asana are both good options. Wrike, a work management platform, allows...
Work management
Mass email: definition, best practices, and FAQs
Mass email has been around longer than the internet. In May 1978, Marketing Manager Gary Thuerk sent a mass email to 397 accounts registered on the US Defence...
Asana project management: features, integrations, and pricing
A reliable and collaborative project management platform streamlines all the essential elements of your projects like tasks, phases, budgets, and resources. If...
Smartsheet project management: features, pricing, and alternatives
The ability to plan, coordinate and track tasks effectively is the cornerstone of project management success. Whether you’re a seasoned project manager, or someone...
Asana work management: features, pricing, and alternatives
Work management involves organizing, planning, prioritizing, and tracking tasks and projects to manage workloads, resources, and timelines efficiently and effectively....
Jira Work Management: is it the best solution for your team?
Work management involves many different elements, such as planning, coordinating tasks, organizing resources, and focusing team efforts in order to accomplish a goal. It...
How workload planning helps your team work smarter
We’ve all been there: one week you have more tasks than you can possibly accomplish, and the next, you’re twiddling your thumbs and mindlessly scrolling Twitter....
CRM & sales
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Cornerstone – Google Doc test
Employee lifecycle management stages and practices for HR Every employee’s journey with your company tells a story—one that begins long before their first day and...
Mass email: definition, best practices, and FAQs
Mass email has been around longer than the internet. In May 1978, Marketing Manager Gary Thuerk sent a mass email to 397 accounts registered on the US Defence...
The lead management process: a practical guide
A great lead management process can transform your business.
Product development life cycle
Speed up development with a free feature request template
Requests from clients, stakeholders, and end users can add up quickly. The list can grow beyond expectations before the project even begins. Tracking and organizing...
Free review of systems template for software development
A fully-customized review of systems template helps increase productivity and efficiency when working on new software projects or updates. A robust system review...
IT policy templates for businesses of all sizes
Making an IT policy template from scratch is hard work. Even if you get your in-house IT expert to write it for you, it’ll be a challenging task for them — unless...
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How to write a technical specification [with examples]
Before writing a single scrap of code, a wise software engineer will always write a technical specification, also known as a tech spec. This document prevents the...
What you need to know about quality assurance (and how to execute it)
Imagine playing Jenga with a set that contains one faulty block. Near the end of your game, you tap the end of the Jenga block to free it from the stack, and it cracks...
What is a technical project manager?
Technical project managers are an invaluable resource for projects that require the cooperation and cohesion of stakeholders from all tiers of technical experience i.e....
Service management
Elevate your facilities service management with AI and automation
Facilities service management can sometimes feel like a juggling act. Facilities managers are running countless procedures simultaneously, like tracking incoming service...
How to master service request management in seconds
Companies can receive hundreds of service requests at a time, and if not managed carefully, these requests can turn into a liability. With a service request management...
Deliver exceptional support faster with AI customer service
Artificial intelligence in customer service has come a long way in the last few years alone to power modern customer experiences and improve service levels across a...
Why your business needs a customer portal to thrive in 2025
Nobody wants to wait on hold for a service agent to pick up, or worse, send an email to customer service for an issue only to see the response time is days. Customers...
5 best AI help desk software solutions for 2025
Artificial intelligence (AI) is bringing all kinds of productivity hacks to different work tools and software we use, cutting out redundant manual work and replacing it...
How an AI ticketing system will transform your business in 2025
Customer service teams rely on ticketing systems to handle and sort incoming customer requests. Traditional ticketing systems require a lot of human intervention to sort...
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Test cornerstone copy paste
Every employee’s journey with your company tells a story—one that begins long before their first day and extends well beyond their last. Whether the excitement of...
The best help desk software for 2025
Help desk software has become a vital tool for companies of all sizes, enabling them to streamline communication, manage inquiries efficiently, and provide exceptional...
Mastering IT service management: A comprehensive guide
Effective IT service management (ITSM) has become a crucial element for organizations striving to deliver exceptional services and remain competitive. By focusing on...
6 reasons your business needs service ticketing management software
Imagine going to a doctor’s surgery with no triage. Instead, everyone just takes a number from the front desk and waits in line until it’s their turn to receive...
What is service management? And why should you invest in a dedicated software?
Providing quality service that makes customers happy doesn’t happen randomly. It’s due to a delicate process of monitoring and improving the systems that...
What is the best task manager software for Macs?
Recently converted to Apple? Or looking to upgrade your current Mac task manager to something a little bit more… modern? We feel you. Using a Mac gives you access to...
How to choose an Enterprise Service Management software
Enterprise service management, abbreviated as ESM, extends the principles of IT service management to allow companies to improve workflows and service deliveries across...
Test No Category
Project management (PM) software and tools can help even the most experienced project manager stay on top of their work. But, with so many options out there—300 (and...
How to improve your employee lifecycle management process
Every employee’s journey with your company tells a story—one that begins long before their first day and extends well beyond their last. Whether the excitement of...
Testing regular post
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Testing Cornerstone
In the digital era, it’s impossible to achieve your business objectives without a full arsenal of enterprise applications to support internal functions. Having the...
New template monsterpost
Project management (PM) software and tools can help even the most experienced project manager stay on top of their work. But, with so many options out there—300 (and...